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Shipping Policy


Address Changes and Cancellations are not available due to our quick turn around time.

Please email us at and provide your order number, first and last name and email address you used when you purchased.

Note that we are unable to allow any amendments once the order has been placed.

If your order fails to deliver or is delivered to the wrong address due to providing incorrect information or failure to claim your package in the allotted time, we are not liable for reshipment or refund. (If it has been 30 days since it was returned to us you will have to place an additional order. We will send your original order along with the newly placed order.)


Please allow 1-3 Business days for your order to be processed.
Items may ship separately.

Status Unavailable/Pre-Shipment, or something similar, may appear. This is normal.

All N.packs Collection items are fulfilled is in the United States!


Please email us at